Terms and Conditions
GITF takes your privacy seriously and treats all financial information about any transaction you have with the Foundation as highly confidential. In addition, GITF does not share e-mail addresses or phone numbers of any of our donors or constituents.
The Foundation deeply values all contributions to sustain our mission. To protect the privacy of our donors and their special relationship with GITF, we maintain the following policies:
- We may request personal information online, such as name, address, phone number, email address, and credit card number ONLY for the purposes of accepting donations to GITF.
- We will not release or use this information for any other purpose unless we have your consent.
- We do not trade or sell your personal information with other organisations.
- We offer donors the option to be recognised anonymously.
- Donors may request, at any time, to not receive our solicitations.
- Donors may request to not receive certain mailings, such as our newsletter.
- We do not track, collect or distribute personal information entered by those who visit our website.
- Personal data collected through our website is encrypted using 256-bit AES (Advanced Encryption Standard) technology.
- Personal information stored in the GITF database is protected with a secured login, authentication, assignment of a unique ID to each person with computer access, regular pass code changes, and user IDs are deactivated or terminated as needed.
- Our hosting data server provides data protection meeting PCI DSS (Payment Card Industry Data Security Standard), encrypted communication via SSL (Secure Sockets Layer) technology, intrusion detection for all devices and network nodes, state-of-the-art firewall infrastructure that detects malicious application attacks, virus protection, network load balancing devices via Citrix, and patch management, security and vulnerability monitoring and tracking, and SQL server attack protection via applications to detect SQL Injection and Cross Site Scripting Attacks.
Donation Refund Policy
GITF follows a reliable refund policy to let our donors feel privileged about their association with us. We take utmost care about processing donations as per the mandates signed by our donors in the donor forms, both offline and online. But in case of an unlikely event of an erroneous deduction or if the donor wants to cancel/deduct the donation, GITF will respond within 7 working days from the date of receiving the complaint from the donor. The timely refund of the wrongly deduced amount will depend on the type of card used during the transaction. We would require a proof of deduction of the donation amount and a written communication for refund from the donor within two days after donation.
- If the receipt has already been issued, then the donor needs to return the original receipt at our official address.
- If a tax exemption certificate has already been issued, refund will not be possible.
- International donations will require more working days for refund.
What Information We Collect
We use personal information collected from donors for the purposes of processing payments and communicating with donors about GITF, as well as conducting the fundraising and other operations of GITF. This information may include name, amount donated, address, telephone number, donor comments, e-mail address, and any other personal information provided to us (“Donor Data”). For donations by check, Donor Data also includes the data visible on the check.
How We Use That Information
Donor Data may be used for these purposes:
- Distributing receipts and thanking donors for donations
- Informing donors about upcoming fundraising and other activities of GITF
- Internal analysis, such as research and analytics
- Record keeping
- Reporting to applicable government agencies as required by law
- Surveys, metrics, and other analytical purposes
- Other purposes related to the fundraising operations
Anonymous donor information may be used for promotional and fundraising activities. Comments provided by donors may be publicly published and used in promotional materials. We may use available information to supplement the Donor Data to improve the information we use to drive our fundraising efforts. We may allow donors the option to have their name publicly associated with their donation unless otherwise requested as part of the online donation process.